Before its launch, some iPhone FAQ’s were posted on AT&T’s official website. Their purpose was to clear commonly asked questions and frequently raised doubts. Apple too posted its FAQ’s on the very same website. Doubts and queries were answered efficiently and expertly by the Apple officials. Doubts regarding the place of purchase of the iPhone, cost and discount were perhaps the most commonly raised doubts. iPhones ineligibility to avail to the Wireless Phone Insurance under AT&T, its scheme of service to consumer accounts was all explained in detail.

The other doubts pertaining to the activation, SIM card, installation and upgradation of the iPhone were addressed to. The iPhone data plan and Family talk plan were explained to iPhones interested buyers and potential consumers. Other doubts about billing procedures and phone’s activation charges were answered. Apple also explained its 14-day return policy on the website which stated that if the iPhone user wishes to return his phone, he ought to return it at the original point of purchase.

Apple gave a proper list of FAQ’s online before the phone’s launch. These surely must have proved useful to all the iPhone buyers who are happy and satisfied with their iPhone.

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